Both user experience and security are essential for any system. Put simply, they can be thought of as complementary halves of a unified whole — the business. That is why the ultimate measure of security success is the ability to keep daily business activities running smoothly while keeping sensitive data and mission-critical assets safe. The best security solutions are those that not only create rock-solid protection but also enable business processes. When choosing a solution, striking this balance is important for determining a good fit. It’s not just about what a tool does, but what experience it offers users in the process.
Security is a fine balancing act between restricting access to assets and making sure that individuals can still do their job. Think of it as the right integration of business intelligence and threat intelligence, availability, and protection, making the user experience as simple and intuitive as possible. Security, therefore, is intended to be an enabler for businesses, not a blocker. It encourages users to make better security choices but should not require drastic changes to functioning to achieve this. Failing to achieve this balance can be devastating.
Perfect Security is No Access
The strongest security is an environment where nothing is accessible, or accessibility is extremely difficult and process-heavy. Think of it like a bank vault that almost no one can access and when they do, it requires multiple people and oversight. But in reality, excessively complex and tight security in a business can, in fact, lead to breaches and financial losses. It makes the product slow and cumbersome and leads to unhappy end-users. Consequently, frustrated users will leave your page and search elsewhere.
Users Circumvent Blockers
Overly tight security is also ineffective since users still want to do their jobs and will find ways around it. They will look for ways to circumvent and side-step security while still complying, exposing the business to further risks as more connections to more devices means more vulnerabilities. For example, users might request access far more than they “need,” or use personal devices to access data for work purposes or share data and resources through uncontrolled back channels.
When applying security measures, there will always be some impact and restrictions upon implementation. However, it is essential to choose a software solution that can deliver on the security end with only a minor impact on user experience. Good security tools and programs aim to strike a balance between having solid controls and making sure that resources are still accessible.
We can all agree that strong security is non-negotiable. It is important for keeping data safe from bad actors, it helps meet compliance requirements, and facilitates optimal organizational practices. Overall, security should not compromise user experience, but rather, enable it.
Good tools should be able to maximize positive user experience and minimize security breaches.
Focus on Usability
Creating usability in a product is not just about having a good user interface (though it does help); it is about making sure the end-user can do what they need in a timely fashion. Security, in that sense, should be efficient and should not require radical changes to functioning in order to work. Instead of involving overly complicated steps that require time and effort, it needs to motivate and facilitate a positive experience, yielding fast results when attempting to access resources.
Find Out More
Actifile is a valued resource that gives your organization the right balance between security and usability. With Actifile you don’t need to compromise on user experience. it is not only a strong and reliable solution that prevents cybersecurity breaches and protects information but a user-friendly one. Actifile enables an easy end-user experience that does not get in the way of its needs, focusing on simple management and little effort for users.
Contact Actifile today to schedule a demo and learn more about how Actifile can help your organization build its security foundation.